Encircle Therapy Insurance FAQ’s

What if I don’t have health insurance?

Encircle Therapy services are available without insurance. You will owe the self-pay rate of $125/session. We also accept HSA/FSA payments if you have one of those accounts.

Do I have to use insurance?

No, you do not have to use insurance. We’ve ensured our care is affordable even without insurance, and paying the self-pay rate of $125/session for Encircle Therapy services directly with your credit card is always an option. We also accept HSA/FSA payments if you have one of those accounts.

What insurance do you accept?

At this time, we accept the below as in-network insurance carriers: 

  • Anthem

  • Aetna

  • Blomquist

  • Blue Cross Blue Shield (BCBS)

  • Cigna

  • EMI Health

  • Traditional and Non-traditional Medicaid

    If you believe you are eligible for Medicaid, apply here.

    To make an appointment online or to receive help signing up for Medicaid, click here or call 801-433-2299.

  • Optum/United Healthcare (UHC)

  • Public Employment Health Plan (PEHP)

  • Regence

  • Select Health Med and Value Plans

  • UMR

  • University of Utah Health Plans

We currently do not accept, but are working on becoming in-network with the following insurance carriers:

  • Deseret Mutual Benefit Administrators (DMBA)

We’ve ensured our care is affordable even without insurance, and paying the self-pay rate of $125/session for Encircle Therapy services directly with your credit card is always an option. We also accept HSA/FSA payments if you have one of those accounts.

How can I tell if I’m eligible?

The best way to determine if your insurer covers a visit is to enter your insurance information and subscriber ID when prompted after logging in. If you are a new member signing up for our services, you can enter your insurance information and subscriber ID during the sign-up process, where we will verify your insurance eligibility and coverage details.

What is covered by my insurance?

If your insurer covers our services, you will only be responsible for any copays, coinsurance, or deductibles associated with your plan—your insurance will cover the rest. 

When you create your Patient Portal, you can enter your insurance information and subscriber ID during the sign-up process, where we will verify your insurance eligibility and coverage details.

How will my insurance be billed?

After your visit, Encircle Therapy will submit claims for services rendered to your insurance plan. When your insurance has processed the claim, they will send you an Explanation of Benefits (EOB) telling you what services were billed, what amount was covered by the insurer, and what balance, if any, you may be responsible for.

How will I be billed after my insurance claim has been processed?

Before you begin receiving services, we will verify your insurance eligibility and coverage details. We will then provide you with a detailed breakdown of the amount your insurer will cover and the amount you will be responsible for. Your credit card on file will be charged immediately following each session. 

After we submit the claim, your insurance will process the claim and send us an Explanation of Benefits (EOB), telling us what services were billed, what amount was covered by the insurer, and what balance you owe. Should your insurance cover more than the amount initially charged to you, Encircle will refund the credit card on file. If your insurance covers less than the amount initially charged to you, our billing team will contact you before any additional charges are made.

Questions?


For questions about Encircle Therapy, please contact our team at Scheduling@encircletherapy.org

If you need to reschedule an appointment or otherwise contact your clinician, please utilize the secure online portal by clicking the button below.

Encircle Therapy

358 S. 700 E.
B431
Salt Lake City, UT. 84102

Encircle Therapy is a 501(c)3 Non-Profit
EIN: 83-4336091

We facilitate healing by providing ethical and affordable mental healthcare for LGBTQIA+ people & families.

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